James’ company blogs can be found on here

Access to The DevOps Digest, our weekly collation of DevOps related content, can be found here


tftYou can see James speaking at TFT13 here and at TFT14 here.




James spoke on “Moving from Team Leader to leader” at SDI’s free Shine 2015 Virtual IT Service Conference  in September.  To view the recording, click here.
I apologise for the poor sound quality.


MEJames’s recent webinar for ManageEngine on “The science behind Service Catalogues” can be found here.




Read James’ blogs for AllThings ITSM here

See James on the AllThingsITSM podcast below or if you would prefer, hear him here

itsmzone2James has taken part in the ITSM Crowd hangouts with ITSM Zone and they can be found below

James’ recent whitepaper for Freshservice on “The No-Nonsense Guide to ITSM” can be found here (Registration required)


 In November 2017, James joined Karen Ferris of Macanta Consulting in Karen’s Conversations to discuss DevOps for Operations teams and The Phoenix Project Business Simulation workshop.