Whether you are new to a role, or whether you need an opportunity to discuss issues or concerns with someone who is not involved in your day-to-day business, coaching & mentoring can offer huge benefits to you and your organisation. This is true whether you are a new team leader or an experienced manager.
We offer a service that is “just enough”, providing you with the right level of support when you need it as you progress through your career or to help you get started in a new or challenging role when you feel like you just need that supporting arm.
One of the best ways to hold mentoring discussions is to walk and talk. Let me know if this interests you and we can schedule the meetings to suit and include a good walk to refresh the mind at the same time as the body.
Coaching is aimed at helping an individual achieve specific personal or professional goals by providing guidance. Mentoring is aimed at helping an individual develop skills and knowledge for personal and professional growth.
Each coaching or mentoring engagement includes:
A kick-off half-day introductory meeting
2 * hour long catchup calls each month via Google Meet / Zoom or face to face depending on location
Unlimited (within reason) support for you via Teams, Slack, email, video or phone call.
“The development of people in any organisation is the most important aspect of leadership. It’s all very well having guidance from a manager, but if you don’t relate that well, how do you value the manager’s opinion / or even learn and take it on board. Having an external person to your organisation allows for independent and more open discussions as you don’t need to worry about discussion points getting back to your manager.”– IT Operations Manager
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This is my second year as a Service Desk Team Leader and I greatly appreciated James’s experience and input. James helped me to identify the strategies and tools in order to run an effective Service Desk and explained in a meaningful way which gave me confidence. I would jump at the chance to work with James again.
David Maxwell
Service Desk Team Leader
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Tauranga City Council
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Working with James gave me an opportunity to share my challenges at work, discuss approaches and options and understand how I can use new techniques to manage my team and workloads.
Anon.
Infrastructure Team Lead
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Manufacturing Company
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I first encountered James Gander when I was first starting out my career in IT, him acting as a mentor to my younger and inexperienced self. He was pivotal in helping me build a foundation of knowledge in IT service management and operations, sharing with me me key insights, strategies and structure that has since allowed my career to flourish. I would highly recommend his services to anyone or any organisation looking to improve their IT service management / operational delivery.