Service Management Tool Selection
The process of evaluating, selecting and implementing the right tool can be time consuming and at times confusing.
We help by gathering requirements, leading the selection process (but not selecting) and managing the implementation with the selected partner.
We are tool and vendor agnostic, although we do have experience of working with several partners, enabling us to introduce you to solutions best placed for you. Experience has also allowed us to understand many of the pitfalls associated with the process.
We have also approached all Service Management solution vendors with a support presence covering NZ to enable us to include all relevant information in one place and to enable you to make some initial decisions.
This information will grow over time, and can be found here.
We help by gathering requirements, leading the selection process (but not selecting) and managing the implementation with the selected partner.
We are tool and vendor agnostic, although we do have experience of working with several partners, enabling us to introduce you to solutions best placed for you. Experience has also allowed us to understand many of the pitfalls associated with the process.
We have also approached all Service Management solution vendors with a support presence covering NZ to enable us to include all relevant information in one place and to enable you to make some initial decisions.
This information will grow over time, and can be found here.