Service Management Consulting
Prioritise improvements for the greatest business impact
IT often gets bad press, and told that they are not delivering a good enough service. How do you know where to start with your improvements? Using globally recognised frameworks, and real world experience, we can assess where the priorities are and help you to prioritise, plan and if required, implement, these improvements.
We can also assist with the following:
IT often gets bad press, and told that they are not delivering a good enough service. How do you know where to start with your improvements? Using globally recognised frameworks, and real world experience, we can assess where the priorities are and help you to prioritise, plan and if required, implement, these improvements.
We can also assist with the following:
- Service Management process design & review
- Service Catalogue design and implementation
- Transition from project into operations
- COBIT online assessments
Finding the tool
The process of evaluating, selecting and implementing the right tool can be time consuming and at times confusing.
We help by gathering requirements, leading the selection process (but not selecting) and managing the implementation with the selected partner.
Gander Service Management are tool and vendor agnostic, although we do have experience of working with several partners and understand many of the pitfalls associated with the process.
Find out more
The process of evaluating, selecting and implementing the right tool can be time consuming and at times confusing.
We help by gathering requirements, leading the selection process (but not selecting) and managing the implementation with the selected partner.
Gander Service Management are tool and vendor agnostic, although we do have experience of working with several partners and understand many of the pitfalls associated with the process.
Find out more