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- ITILⓇ4 Specialist - High Velocity IT Course (inc exam)
ITILⓇ4 Specialist - High Velocity IT Course (inc exam)
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The ITIL 4 Specialist High Velocity IT module explores how digital organisations and digital operating models function in high velocity environments. It will help aspiring organisations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment for significant business enablement. This module will enable traditional practitioners and organisations to update their skills and working methods for the digital era.
ITIL 4 HVIT focuses on the characteristics of high velocity organisations and demonstrates how ITIL’s operating model, principles and operational practices can be used for digital delivery, from optimisation to radical transformation.
The ITIL Specialist Module, HVIT will help you to:
- Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
- Understand the digital product lifecycle in terms of the ITIL ‘operating model’
- Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT
- Know how to contribute to achieving value with digital products
Lessons in this course:
- Module 1: Concepts around the High-Velocity Nature of the Digital EnterpriseLesson 1 – HVIT Key Terms
- Lesson 2 – HVIT Objectives
- Module 2 – The Digital Product Lifecycle and the ITIL Operating Model
- Lesson 1 – The Digital Product Lifecycle and the ITIL Operating Model Part 1
- Lesson 2 – The Digital Product Lifecycle and the ITIL Operating Model Part 2
- Module 3 – Key HVIT Concepts and Associated Behaviors
- Lesson 1 – HVIT Key Behaviors
- Lesson 2 – Principles, Models and Concepts Part 1
- Lesson 3 – Principles, Models and Concepts Part 2
- Lesson 4 – Principles, Models and Concepts Part 3
- Module 4 – Ensuring Valuable Investments
- Lesson 1 – Ensuring Valuable Investments: Techniques
- Lesson 2 – Ensuring Valuable Investments: ITIL Practices
- Module 5 – Ensuring Fast Development
- Lesson 1 – Techniques, Part 1
- Lesson 2 – Techniques, Part 2
- Lesson 3 – Practices, Part 1
- Lesson 4 – Practices, Part 2
- Lesson 5 – Practices, Part 3
- Lesson 6 – Practices, Part 4
- Module 6 – Ensuring Resilient Operations
- Lesson 1 – Techniques, Part 1
- Lesson 2 – Techniques, Part 2
- Lesson 3 – Availability Management
- Lesson 4 – Capacity and Performance Management
- Lesson 5 – Monitoring and Event Management
- Lesson 6 – Problem Management
- Lesson 7 – Service Continuity Management
- Lesson 8 – Infrastructure and Platform Management
- Module 7: Ensuring Co-created Value
- Lesson 1 – Techniques
- Lesson 2 – Service Design Practice
- Lesson 3 – Service Desk
- Module 8: Ensuring Assured Conformance
- Lesson 1 – Techniques
- Lesson 2 – Information Security Management
- Lesson 3 – Risk Management
Module 9 – Course Recap and Exam Preparation
Successful completion of this course and exam provides a standalone qualification or can be counted towards ITIL 4 Managing Professional designation.
Course Options: all course licences are valid for 90 days
This course must only be sold with the exam and the relevant eBook
Prerequisites: Candidates must hold the ITIL®4 Foundation Course. The ITIL®4 Foundation is a pre-requisite for anyone wanting to study higher level ITIL courses
Exam Details
Exam duration is 90 minutes, 40 questions with a 70% pass mark (28/40). Students must hold the ITIL 4 Foundation and have completed the course before requesting the exam voucher.
Course overview can be found here
Course Sample: https://youtu.be/VEflKppceao
More information on the ITIL4 qualification scheme can be found at Axelos