Service Integration And Management - SIAM Professional - course (inc. exam)
SIAM® is a registered trademark
The EXIN SIAM™ Professional Certificate is aimed at SIAM professionals who want to demonstrate their ability to apply SIAM in an organization. The in-depth and practical course will test a candidate’s knowledge and skills of the activities in all of the four stages of the SIAM roadmap. Successful completion of the course and exam will demonstrate that the candidate can analyse, plan, build and inspect a multi-service provider environment.. More information on SIAM can be downloaded, free, from Scopism.
7 modules are delivered in easy to absorb lessons. These cover the 4 stages of the SIAM road map plus SIAM practices across the stages. Includes video tutorials, study guides, exercises and quizzes.
Study duration: 16 hours
Modules in this course
- Module 1: Course Introduction
- Module 2: SIAM Foundation Summary and Roadmap
- Module 3: Discovery & Strategy
- Module 4: Plan & Build
- Module 5: Implement
- Module 6: Run & Improve
- Module 7: Summary and Exam Preparation
Course Sample: https://youtu.be/Qviwf9iHTSw
Course Options: all course licences are valid for 180 days
Exam Details: 40 multiple choice questions, 90 minute duration with a 65% pass mark.
Prerequisites: This course does not require any existing knowledge of SIAM. Knowledge of IT service management terminology is recommended, for example ITIL® or ISO/IEC 20000.
Suitable for: anyone working in, or wishing to work in an organization using SIAM management practices.
Exam delivery: online, webcam proctored. Read about online exams here
Exam vouchers must be requested within 6 months of purchase